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FAQ - Hosting Features


Anonymous FTP

Capability of setting up a public area for remote access to your server.

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CGI directory

CGI scripts are small programs that run on the server to add interactivity to your site. The higher plans have their own CGI directory, allowing you to install and develop your own CGI scripts. We support a number of languages but CGI scripts are usually written in ASP. Elosoft also offers some pre-written scripts, available free for your use. These include a hit counter, guest book, form-return etc.

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Control panel

The Control Panel is an online interface that allows users easily configure POP accounts, change and update e-mail addresses, passwords, setup vacation messages and much more!

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Data transfer

Data transfer is the amount of information downloaded from a web site.  Any outward-bound traffic from your web site is considered data transfer. For example, each time a html file, image, or text on your web page is loaded, data transfer is generated. You have unlimited data transfer and hits on Elosoft's servers. Each of our plans includes unlimited data transfer. What we and other hosting companies mean by unlimited bandwidth is that we will not put any artificial limits on your account. We will monitor all accounts and those that become "bandwidth hogs" will be invited to make other arrangements for their site. This is done to assure prompt service to all of our clients by avoiding the possibility of having our servers swamped by a few extremely high trafficked sites. If you would like us to host a site that you would expect to have extremely high traffic, please contact us and we can make alternate arrangements. Elosoft does not host any "adult" or "warez" web sites

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Domain name registration

Domain Name Registration is the process of registering your web site address (i.e. www.elosoft.com) with the Internic, the official Internet registry. This service is provided for free to everyone; however, there is a fee ($35/year) will be charged directly by Internic. This process is usually quick because of Elosoft is an Internic Premier Partner. In order to sign-up for any hosting account, you must have a registered domain name.

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E-mail aliases

With all of our hosting services, you will have the ability to customize the names on every e-mail account, as well as forward e-mail from your existing addresses. Once you have completed the sign-up process, visit the Control Panel for more information.

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E-mail autoresponders

Autoresponders reply to incoming e-mail instantly and automatically. The automated email reply is triggered by an incoming email to a particular address at your domain. You can set and change the text of the reply and the trigger address whenever you like. Autoresponders are ideal for customer service or informing people when you are away.   

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E-mail forwarding

Using E-Mail forwarders, you can receive any email at [email protected]. Specific mail forwarding options may be enabled in your web control panel to redirect or forward E-Mail names to different addresses on the Internet.
For example, e-mail addressed to [email protected] could forward to an account at AOL ([email protected]) or to another E-Mail address on your domain ([email protected]).

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FTP access

FTP (File Transfer Protocol) is the method used to upload and download pages to and from your web site. You will have unlimited access to your account via FTP 24-hours a day to set up and maintain your web site. You can work on HTML documents, graphics, and scripts locally and then upload files to your web site when ready.

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Form to email

This script enables you to collect customer information from your web site, via a form, and then sends the information to you in an email. The script is provided free for your use.

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FrontPage extensions

Microsoft FrontPage is a program that can be used to design and manage your web site. To use the facilities provided by FrontPage you need to have FrontPage extensions installed. The extensions are programs that run on the server. We can install Microsoft FrontPage extensions on your account free of charge for the Silver or higher packages. You may request that FrontPage extensions be installed within your web site when placing an order for domain web hosting services or contact our support department directly. Microsoft provides direct support for the use of FrontPage.

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MS Access Database

Microsoft Access is the best selling database in the world since it comes bundled in Microsoft Office. Powerful and fully compatible with ASP scripting.

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MS SQL database servers

High-end performance database application for NT servers, for large and complicated back-end integration of database files.

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POP mailboxes

As well as email forwarding, you have the option to retrieve e-mail directly from POP3 mailboxes. POP3 mailboxes are like PO boxes for emails, the emails are stored there until you collect them. Each POPs can be assigned unique ids and passwords to ensure privacy.

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RealAudio/Video

RealAudio/Video system is a client-server based streaming media delivery system for the Internet. You can create and deliver audio/video-based streaming multimedia content through the Internet to audiences worldwide.

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Shopping cart

A Shopping Cart program allows you to implement your own on-line storefront. The shopping cart keeps track of what visitors have ordered and allows them to add or remove items from a 'virtual shopping cart'. When a visitor decides to check-out, the order information including the buyer's name, address and billing instruction is e-mailed to the site webmaster and a receipt is sent to the shopper. Our E-Commerce plans include a commercially available program, CART32 , that we have licensed and provide free for your use. The program will be placed in your secured directory for you to develop in HTML. You do not need any CGI experience to set up a fully functional shopping cart.

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SSL secure server

Secure Socket Layer enables credit card numbers, phone numbers and other important, private information to be securely transferred across the internet. SSL allows your customer's browser to connect to your web site and negotiate a secure communication channel.

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Statistics

We give you WebTrends, to track your web usage statistics. This allows you to see where people are accessing your web site from, how many "hits" you are getting, how much data is being transferred and more. You can also see extra information such as search words people have used to visit your site and the days/times that your site is most popular. Statistics are updated bi-weekly. Looking at and analysing your statistics is essential for understanding what visitors to your site are looking for, and helping you to design a more successful site.

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Web space

Web space refers to the amount of server disk storage your account is allocated. This space is used to store your html files, graphics, audio clips and all other files that make up your Web site.

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Local calls: (905) 760-8440 Toll free: 1-877-ELOSOFT (1-877-356-7638)